Returns and refunds

 

NO RETURNS & NO REFUNDS POLICY

 

Because our products are made to order and handcrafted, all sales are final.

 

Each lamp is individually 3D-printed, finished, and assembled by hand. As a result, every piece is unique. For this reason, we do not accept returns, exchanges, or refunds once an order has been placed.

 

 

*DAMAGED OR DEFECTIVE ITEMS*

 

If your item arrives damaged or defective, please contact us within 48 hours of delivery and provide:

 Clear photos or video showing the issue

Your order number

 If the claim is approved, we will offer a replacement or repair at our discretion. Refunds are not issued.

 

 

*IMPORTANT NOTES*

 

Minor variations in texture, layer lines, or finish are normal characteristics of 3D-printed and handmade items and are not considered defects.

Color appearance may vary slightly due to lighting conditions and screen settings.

These lamps are decorative art pieces and are intended for display and lighting purposes only.

 

*ORDER CANCELLATIONS*

 

Orders cannot be canceled once production has begun.

 

By placing an order, you acknowledge and agree to this policy.